Automobile Industry 

80% of car shoppers state that reviews of dealerships are a vital part of their car buying process.

 

 

Are Your Online Reviews and Reputation Important to You?

Shopper Reviews will increase your Google, Facebook, Yelp, Trustpilot reviews and more importantly your ratings will increase over time. We have several proven dealers using this model.

We do this by giving your sales reps and your service reps access to our app which is free to download.

Whenever a sale is made and when the customer is at their happiest, at the time of sale, the sales rep/service rep or CSI will text the customer while being in front of them telling them “the best way you can thank us is to leave us a five star review.” The customer then fills out the review by clicking on the text link and this takes less than one minute to complete. If your customer does not have any social media profiles they can and will be able to leave a website review.You then have new reviews on over 95% of your sales. 

How many reviews do you currently have the past decade on Google? We have been known to double your reviews in 3 months time and with a higher rating.

These reviews are shared on your social media via Facebook, Twitter, LinkedIn and business website within minutes from our Shopper Reviews app. Your dealership social media manager can then login during the week and respond to reviews from our portal. All of these reviews help your local SEO and increase customer confidence which increases sales. We will even assist in helping you set everything up.

 

Gain an Edge

Less than 33% of dealer reviews by consumers are replied to. A thorough analysis shows that response rates by dealer reviews positively correlates with a higher average star rating.

The same trend is true throughout the state. Delaware has an average response rate of more than 55% and is the highest rated State (4.6/5). On the opposite spectrum, South Dakota (3.8/5), the lowest average dealer status, holds a reaction rate of less than 10% on the average. 

 

Millennial's 2020 

Today, Millennial's account for over 1 trillion in spending. According to Goldman Sachs , there are 91 million of them, as opposed to only 61 million Gen Xers and 77 million Baby Boomers. And this smart, young group of consumers has a lot of influence over how your brand is perceived.

Why? First of all, this demographic is way more social than any other. According to 2017 data from Sprout Social,  around 30% of millennial's engage with a brand on social at least once a month, and Millennial's are twice as likely to follow brands on social than baby boomers. Plus, they’re sharing and re-sharing, tweeting and retweeting, Snap-chatting and Instagramming about their experiences with brands like yours (a lot). Thanks to that pleasure-inducing neurotransmitter Dopamine, they check their phone around 150 times a day!

The importance of authenticity has never been more important. Nearly all Millennial's 97% read online reviews before selecting a business, and 89% trust those reviews. And a recent UK study found 8 out of 10 never buy anything without first reading a review.

What are you waiting on? Get more reviews and increase your online reviews and ratings, or get left behind.

Dealership for 1-5 Employees

Dealership for 6-15 Employees

Dealership for 16-24 Employees