Attorneys & Law Firms
Which Attorney or Law Firm would you want representing you?
The Attorney or Law Firm with a Google rating of 3.1 or the Attorney with the Google or Avvo rating of 4.5?
Are Your Online Reviews and Reputation Important to You?
Attorneys and lawyers should gather reviews on platforms like Google, Avvo, and others for several reasons:
1. Build Trust and Credibility
Positive reviews serve as social proof, showing potential clients that previous clients had a good experience with your services.
A strong presence on review platforms reassures potential clients that you are trustworthy and capable.
2. Improve Online Visibility
Reviews are a key factor in local search rankings, especially on Google. The more positive reviews you have, the higher your chances of appearing in local search results.
Platforms like Avvo use reviews as part of their lawyer rating algorithms, which can help you stand out among competitors.
3. Increase Client Conversion Rates
Potential clients often research extensively before hiring an attorney. Reviews help them make informed decisions and feel more confident in choosing you.
Detailed reviews can highlight your expertise, responsiveness, and professionalism, which are critical to attracting clients.
4. Showcase Your Strengths
Reviews allow happy clients to highlight your strengths, such as legal knowledge, negotiation skills, or ability to handle complex cases.
These testimonials provide an authentic view of what makes your services exceptional.
5. Gain Feedback for Improvement
Reviews, even critical ones, can provide valuable insights into areas where your practice can improve.
Addressing negative reviews in a professional manner demonstrates your commitment to client satisfaction.
6. Competitive Advantage
Many potential clients compare lawyers based on reviews. A strong profile with numerous positive reviews sets you apart from competitors who may not actively manage their online reputation.
7. Strengthen Reputation Across Platforms
Diversifying your reviews across multiple platforms (Google, Avvo, Yelp, etc.) ensures you have a solid online reputation no matter where potential clients look.
8. Influence Search and Discovery
Reviews contribute to "star ratings," which are prominently displayed on search engines. A higher rating can increase clicks to your website or profile.
Encouraging satisfied clients to leave reviews and maintaining an active online presence can significantly benefit your legal practice. It shows you're accessible, professional, and dedicated to providing excellent service.
crucial role in the automobile industry. As customer reviews and ratings for a company increases, so does their google ranking.
The importance of reviews for google rankings is such that it has been said that "the only way to rank above competitors on Google search results pages is to have more reviews than they do."
If you're in the business of selling cars, then you need to make sure that your customers are happy. This means having great customer service, making sure your product or service is high quality and then making sure that your customers know about it. If you follow this advice then you will find that your google ranking goes up too.
We give your sales representatives and your service representativess access to our app which is free to download.
These reviews are shared on your social media via Facebook, Twitter, LinkedIn and business website within minutes from our Shopper Reviews app.
Whenever a sale is made and when the customer is at their happiest (at the time of sale), the sales rep/service rep or CSI will text the customer while being in front of them, telling them “the best way you can thank us is to leave us a five star review.”
Your dealership social media manager can then login during the week and respond to reviews from interactive and easily accessible portal.
The customer then fills out the review by clicking on the text link which takes seconds to complete. If your customer does not have any social media profiles they are able to leave a website review. You then have new reviews on over 95% of your sales.
All of these reviews help your local SEO and increase customer confidence which increases sales. We will even assist in helping you set everything up.
Gain An Edge
Less than 33% of dealer reviews by consumers are replied to. A thorough analysis shows that response rates by dealer reviews positively correlates with a higher average star rating.
The same trend is true throughout the state. Delaware has an average response rate of more than 55% and is the highest rated State (4.6/5). On the opposite spectrum, South Dakota (3.8/5), the lowest average dealer status, holds a reaction rate of less than 10% on the average.
