Personal Services Industry
You no longer need to find the best photographer in town by asking your friend. The best way to find one now are through reviews and recommendation online.
Which salon would you choose to get your hair styled at? The salon with the 3.1 Google rating or the salon with the 4.5 Google rating?
The Personal Service industry is comprised by a large mass of differing practices.
- Legal
- Engineering
- Beauty Shops
- Photography Studios
- Marketing
- Graphic Designer
- Daycare
- Dog Sitting
Gain Control Over Your Business by Responding
Service companies have an influential tool to strengthen their reputation and increase profits— by responding to customer reviews.
- Most customers expect businesses to respond to at least a few reviews
- Businesses that respond to reviews are believed by consumers to “care about their customers”
- More than 1/3 of customers have a better opinion of businesses that respond to reviews
- Businesses that reply to reviews are more likely to get more positive reviews
- Businesses that reply to reviews are less likely to get negative reviews
- Businesses with more reviews and higher scores have greater local search ranking and high click through rates
We give your employees access to our app which is free to download.
When a client's appointment is over and they're at their happiest, the employee will text the client while being in front of them, telling them “the best way you can thank us is to leave us a five star review.”
The client then fills out the review by clicking on the text link which takes seconds to complete. If your client does not have any social media profiles they are able to leave a website review. You then have new reviews on over 95% of your appointments.
These reviews are shared on your social media via Facebook, Twitter, LinkedIn and business website within minutes from our Shopper Reviews app.
Your receptionist can then login during the week and respond to reviews from our interactive and easily accessible portal.
All of these reviews help your local SEO and increase clients confidence which means an increase of new appointments from new clients. We will even assist you in setting everything up