Healthcare Industry

More than 70% of patients look to online reviews when deciding on a physician.

 

Which healthcare provider would you want? The office with Google rating of 3.3 or the office with a Google rating of 4.5?

Sudden Development 

An article in the Journal of the American Medical Association showed that more than 50% of the public felt that online rating sites were a significant aspect on how they selected their physician. 

Shopper Reviews qualifies professionals and facilities by aggregating reviews from Google, Yelp, Facebook, RateMDs, Vitals, Healthgrades, and other sources into a single, manageable ReviewsInbox and dashboard.

We give your office administrators and receptionists access to our app which is free to download.

When an appointment has ended and the patient is at their most satisfied, the office administrator or receptionist will text the patient while being in front of them, telling them “the best way you can thank us is to leave us a five star review.”

The patient then fills out the review by clicking on the text link which takes seconds to complete. If your patient does not have any social media profiles they are able to leave a website review. You then have new reviews on over 95% of your appointments.

These reviews are shared on your social media via Facebook, Twitter, LinkedIn and business website within minutes from our Shopper Reviews app.

Your healthcare office head administrator can then login during the week and respond to reviews from our interactive and easily accessible portal.

All of these reviews help your local SEO and increase patients confidence which means an increase of new appoinments from new patients. We will even assist you in setting everything up.

Positive Reviews Connected to Positive Outcomes

Data from a paper published in Academic Medicine showed a correlation between patient satisfaction with their personal healthcare and improved health outcomes. Likewise, it was reported that with more satisfied patients, there was a lower rate of malpractice lawsuits.

In order to maintain the value of their reputations and to secure an active flow of communication with patients, hospitals, health centers, medical staff, dentists and other professionals should actively monitor all customer review sources.

Doctor With Digital Tablet Talks To Woman In Hospital Bed