Restaurants  

Restaurant reviews are read by more people online than any other industry, yet less than 40% of businesses respond to these reviews.
 

Which restaurant would you choose to dine in? The restaurant with a 3.9 Google rating or the restaurant with the 4.7 Google rating?

Reviews are Vital

Restaurants survive on customer reviews. Any type of review can determine whether a restaurant will stand another day. But how you respond to all these reviews is just as important as earning positive reviews.

Whatever the size or type of restaurant—national chain, cafe, or a bar— review management is vital for your business.

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By listing your business on all relevant sites and directories, you’ll have given yourself more tools to respond to customer reviews and ratings and thereby interact with more of your customers.

These interactions you have with your customers allows them to know your listening and view your business as one that “cares about the customer.”

List Your Business

We give your employees access to our app which is free to download.

When a customer's meal and experience is over and the customer is at their happiest, the waiter will text the client while being in front of them, telling them “the best way you can thank us is to leave us a five star review.”

The customer then fills out the review by clicking on the text link which takes seconds to complete. If your customer does not have any social media profiles they are able to leave a website review. You then have new reviews on over 95% of your reservations .

These reviews are shared on your social media via Facebook, Twitter, LinkedIn and business website within minutes from our Shopper Reviews app.

Your manager can then login during the week and respond to reviews from our interactive and easily accessible portal.

All of these reviews help your local SEO and increase customer confidence which means an increase of new reservations from new customers. We will even assist you in setting everything up.